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Challenges

Managing the execution
Organizations, teams, departments and corporations spend a lot of time "managing" the work in their environment. Different tools and techniques exist to manage the work, to assign resources, to draw up a budget. Consequently organizations have to follow up the work and evaluate resource or budget consumption.

Many tools, multiple techniques

Typically they use a multitude of spreadsheets, emails, lists, reports, plans, in many different formats, many different places and for many different purposes to manage work, resources and budget. These tools and techniques are labor-intensive, not standardized, distributed, error prone and unable to capture business complexity in a comprehensive way. As result organizations react late and inadequately. Thus degrading their performance, service and reputation.

Optimization is required

Under the pressure of increased competition organizations have to boost productivity and improve quality while limiting costs. Failure to implement adequate responses results in downsizing, outsourcing, delocalization, restructuring,. TenForce Execution brings increased productivity, more agility, guaranteed quality and exceptional speed of execution. It connects the different parts of the management environment in a flexible way using a unique bottom up approach.

Key Benefits

  • Uniform view on all projects, actions, documents, saves time,

  • Easy rollout with immediate productivity gains,

  • You spend less time on administration, enabling you to deliver more with same staffing,

  • Faster response to exception conditions makes you more agile and effective,

  • Responsiveness increase through solution lead time optimization.

  • Easy access through a web browser,

  • Integrates multiple aspects of the management environment: links goals and objectives, to individual activities with regard to timing, resources and budget.

  • Integrates with email, MS Excel, MS Word, MS Project, MS Outlook.

  • Open environment designed and built to connect any external data source or business application.

  • Immediate deployment and easy roll out.  

 Features

  • TenForce Execution Workspace is set up to monitor and to report on the organization of the day-to-day activities of business units and project teams.

  • The Resource Management uses pools of persons and/or skills to identify the capacity that is used to staff projects and business units.

  • Time sheets are used to track actual time spent on these activities.

  • Portfolio Management keeps track of typical project attributes like planning and phases, resources, risks, budget and quality.

  • In the Budget Management module, business unit and project managers keep track of the expected/actual costs and income.

  • Dashboards and Indicators form the basis of the 'Performance measurement' to monitor progress.

 Find out More...

 TenForce Execution Workspace

Challenges

Day-to-day organization
Today's professional communication in the work environment is characterized by a limited visibility for the team and the individual. Information is everywhere/nowhere. Moreover, information is managed in various tools using multiple techniques. As a consequence, data is difficult to consolidate. An additional problem is that it is not always clear who is responsible, what is the exact due date, which activity has more priority, and so on. Managers try to get a grip on the situation by requesting regular status reports. Often these are late, cumbersome to use or contain irrelevant information.

TenForce Execution Workspace Module
The TenForce Execution Workspace module is the basic module of the TenForce Execution software product to drive and monitor all relevant activities in business units and project/program teams. It can be used as a stand alone module, or it can be used together with the other TenForce Execution modules. The structure, organization and configuration data modeled within the Workspace module, is shared by all TenForce Execution modules.

Features

Optimize work execution

  • TenForce Execution Workspace creates a versatile environment to drive and prioritize activities, issues, tasks, risks, resources,.

  • Brings immediate benefits by automating administration tasks: managing action lists, follow up meetings, manage projects, report status, .

  • Enables you to drive and monitor all activities across your organization.

  • A uniform view on all project information aligns team members and team leaders with program goals.

Project life cycle support

  • Brings visibility to crucial phases, milestones and activities.

  • TenForce Execution Workspace links the execution level details to MS Project tasks.

  • Supports methods & best practices

Automated indicators and alerting

  • Customized indicators and alerts guide team members to execute the relevant tasks and react on exception conditions.

  • Root Cause analysis help you to understand the underlying reasons why indicators are yellow or red.

Integration

  • Full integration with Email, MS Outlook and MS Excel.

  • TenForce Execution Workspace is web based.

  • Connectivity to any external data source or business application.


 

Key Benefits

  • Higher visibility on the work for individuals and management increase accountability.

  • "one truth".

  • Increased quality in the interactions between team members, customer and supplier, IT department and business, product management and the rest of the company, .

  • Automate administration of actions, issues, tasks, risks, project management, status reporting, meeting follow up, .

  • Follow up progress almost real time through customized indicators and dashboards giving visibility on milestones, lead times, throughput, .

  • Receive early warnings through alerts.

  • Promote team learning and insight through root cause analysis.

  • Build up expertise and make it available to the rest of the organization.

  • Kick start newcomers.

TenForce Execution Resource Management

Challenges

Resource management challenges
When there is a resource management process, its information is distributed in spreadsheets, MS Project files, financial or accounting systems. Each manager may have his/her own resource management rules. It is difficult for an organization to identify precisely the number of resources, skills and their availability and overall planning.

The process itself is not always clear and has limited visibility outside the team. Because it is quite labor intensive, it is only kept up to date once a year. The negotiation process become turf wars and suffer from a lack of standardization, visibility of priority and status.

The budget algorithm itself is not very sophisticated. It often relies only on "what did we do last year?". The outcome of the resource management process typically fails to deliver value because the resource budget and actual consumption during the year or during the project is not consolidated. Therefore, it offers little support for adequate management decisions, and 'What if' scenarios are difficult.

Features

Continuous visibility on resource capacity & high level plans.

  • Supports negotiation cycle.

  • Continuous resource capacity evaluation.

Based on people and/or skills.

  • Integrates with MSP Resource files.

What If analysis gives an answer to multiple questions:

  • Project delayed by 6 months?

  • Adding x resources?

Key Benefits

  • Manage resources through a streamlined & standardized resource management process with a clear structure & clear responsibilities.

  • Fully automated.

  • Organization wide.

  • Based on the Workspace.

  • Load capacity information from MS Project resource files.

  • Dramatically reduced lead time to compile a resource budget.

  • Easy to set up, to use.

  • Execute the resource budget exercise multiple times per year.

  • Use on what-if scenarios to evaluate capacity consumption.

The outcome of the resource management process typically fails to deliver value:

  • Resource budget and actuals not consolidated

  • Little support for adequate management decisions

  • Difficult 'What If' scenario's


TenForce Execution Timesheets

Challenges

For organizations that have no or manual time sheet process

The largest corporate expenditure 'time' is not managed. This leads to an unclear, no or late view on costs/billable time. The time sheet review process is labor intensive or not done at all. There is no, limited or hard to compile proof for invoicing, budget discussions and internal cost assignments, Moreover, the manual processing of spreadsheets has a lot of administrative overhead, also for unit and project managers. Consolidated data needs to be manually transferred to accounting or ERP systems.

For organizations that have a time sheets system

The structure defined in the time sheet system does not always match with the operational or project reality. Especially when new projects are started, new organizational structures are implemented, there is a danger that the time sheet structure becomes out of date, and does not provide the necessary granularity to report along the new structures. The time sheet completion by individuals is often too general and done quickly to deliver the full potential result. When it is done more detailed, it requires a lot of setup, administration and the input is slow and cumbersome.

Delayed entry and delayed reporting

Individual users wait typically till the latest possible date to enter the time sheet data. Because a lot of the detail is lost by the time the time sheet is due, People log too much or not enough time per period. For project based organizations, typically only project time is logged, but time in operations and other business processes is lost. The periodic weekly, monthly, . based reporting is often delayed. It is not possible to get consolidated time sheet results while the period is still ongoing or has just finished.

Features

TenForce Execution Time Sheet features

  • Maps flexible on existing work organization

  • Auto-fill time sheet entries upon owner/status change.

  • Indicators, alerts and reports available

  • Supports your approval process

  • Open architecture

  • Integrates with finance or accounting system

 

Key Benefits

  • Capture and report time in a clear and unambiguous way for cost control/billing and management decisions

  • Fully automated with workflow, reports, indicators & alerts.

  • Almost real time and with the required level of detail.

  • Based on the Workspace structure.

  • Information to SAP, Oracle, PeopleSoft, through the Accounting Interface

  • Follow up progress almost real time through customized indicators and dashboards giving visibility on milestones, lead times, throughput.

  • Reduced time sheet completion effort.

  • Easy to set up, to use.

  • Consolidate budget and actuals, anytime in real time.

TenForce Execution Portfolio Management

Challenges

Below is a set of typical questions that managers are typically confronted with.

  • What happens if we postpone project A and B and put higher priority on (new) Project X?

  • How much resource capacity do we free-up if we don't deliver stage3?

  • What is the ROI impact of merging V2 & V3 deliverables?

  • Would we rather invest in Project X or Project Y?

  • What is the impact on the Business Case of Project X?

These are common questions and there are answers are often very important. Yet project and business managers lack the information to answer these questions. When MS Project is used for the project planning, these plans typically contains too much detailed information. So first a high level consolidation has to be made. The information required involves planning information (based on the most recent status, not on the original plan), budget information, a view on the resources required and the actual resources, a view on the overall risks,. Often part of this information is missing or incomplete. Invariably, there are to be found in separate systems and tools.

Features

Manage your projects based on the following dimensions:

  • Project attributes: Clear definition of the project's Project manager, its team, the assigned resource pool.

  • Phasing and Planning: The timing and milestones of the project is identified, optionally a link to the live MS Project file is used. A process called 'Phase gates' makes sure that there is clear visibility on what deliverables, tasks and milestones need to be completed, before a phase can be closed.

  • Budget: Both the Expected return and the Planned / Actual costs are identified and monitored. Different costing and budget models like EVA, ROI, ECV are supported. The project's business case can be expressed both in monetary and non tangible benefits.

  • Risks: If the organization's methodology prescribes risk management as one of the elements of the project methodology, TenForce can capture the risks, its mitigation actions, the risk re-evaluation timing, probability and impact.

  • Resources: On a project consolidation level, the project's resource pool is monitored.

  • Quality: TenForce Execution comes with some factory default quality indicators. These allow organizations to set-up quality measurements like 'adherence to standards', 'response and/or turn around time',.. Other, more specific, indicator schemes can be set up.

 Key Benefits

    • The TenForce Execution Portfolio Management module allows to manage your project portfolio based on real data in a standardized way

    • Fast consolidation of information available.

    • Execution and Portfolio views available in one, integrated system.

    • Based on Workspace structure.

    • Import and export project portfolio data.

    • Helps project managers to set up a project faster and more comprehensive.

    • TenForce Execution reports online on the basis of real structured data. 

TenForce Execution Budget Management 

Challenges

Capture Mandays, Costs, Income and/or Savings

A budget typically needs to be drawn up in terms of mandays and the other costs. Besides the costs, also the expected income or savings need to be made visible and tracked. Organizations are not always able to standardize this process. Typically, costs, income and savings are measured in different ways. If there is a standard project business case template, it is interpreted differently by the respective project managers or business owners.

Difficult consolidation

As a result, the budget information is difficult to consolidate into financial systems. A variety of formats like spreadsheets, MS Project files, financial or accounting systems are used. Often it is not feasible to repeat this process more than once per year. Rather the process is only initiated a few months or weeks before the end of the previous fiscal year. In stead of being a strategic tool, business managers merely create a new version of last year's budget.

Failing budget management process

The outcome of the budget management process typically fails to deliver value. The planned budget and actuals not consolidated to support adequate management decisions. Moreover, it is impossible to assess budgetary impact of shifts in the workload.

Features

    • Supports Budget draw up, control & follow up

    • Budget draw up & High Level Plans.

    • Supports negotiation cycles

    • Based on Workspace

    • Integrates with SAP, Oracle, Peoplesoft, Navision and any other ERP or accounting system

    • Control, follow up & what if analysis

    • Continuous budget capacity evaluation: Project delayed by 6 months, delaying or forwarding investment.

Key Benefits

    • Manage resources through a streamlined & standardized BM process with clear structure & clear responsibilities.

    • Fully automated workflow, authorizations, reports, indicators & alerts.

    • Build budget and manage process organization wide.

    • Based on Workspace structure.

    • Load from or send information to finance system.

    • Dramatically reduced lead time for budget definition & management.

    • Easy to set up, to use.

    • Perform budget management multiple times per year to create a lean and resilient organization. Based on what-if scenarios.

TenForce Execution Performance Measurement

Challenges

Performance Indicators, scorecards, KPI, CSF's are typical information elements used by management to get early warning signals on when things start to go wrong. These are so called 'leading' indicators. Lagging indicators are used to monitor the effect on the outcome of the business process. Organizations that have succeeded is setting up the definition for these indicators often have great difficulty to automate the measurement. Individual indicators can be set up and automated relatively straightforward. However, the consolidation is more problematic. Often different sources need to be combined to present consolidated views to upper management. The consolidation also needs a sort of urgency/delay effect: failing base indicators that are critical for the key business processes or projects need to escalated higher up in the indicator consolidation chain. Other, less relevant indicators, may take a longer time.

Features

    • Capture commitments, agreements, expectations, targets,

    • Link them to the initiatives that realize them.

    • Define indicators to measure progress with regard to commitments:

    • Efficiency

    • Effectiveness

    • Quality

    • Timeliness

    • Productivity 

Industry Specific measurement frameworks available, e.g.:

IT

  • Consolidated tracking of outstanding issues, bugs, change requests

  • Amount of time spent on CR's 

Manufacturing

  • ECO lead times

  • Status of quality improvement activities 

 Service

  • Time spent on unplanned requests

  • Amount of iterations on problem resolution

 Service

  • Status of risk mitigation activities

  • Milestones missed/made 

     

     Key Benefits  

    • Brings visibility to operational performance otherwise hidden.

    • Fast consolidation.

    • Execution and performance measurement in one place.

    • Based on Workspace.

    • Incorporate external data.

    • Reduced time to apply performance measurement on existing or new initiatives.

    • Fast and more complete set up of performance measurement.

    • Online, on real data from the operational activities.

 
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