Fuse your IT and Business Objectives with BSM
For more than a decade, Business Service Management (BSM) has been a goal for businesses. A good BSM plan goes beyond the standards of typical IT management; it fuses the goals of IT and business. For effective BSM, organizations must be able to monitor, report on, and manage IT to ensure that it is providing services that increase business value.
BSM consists of all hardware, system, and application software components, as well as network devices, which deliver business applications to end-users. Any component that is part of the delivery mechanism for a business service is also a part of the definition of that service.
Effective Business Service Management solutions actively monitor each of the components and report the overall health of the related business service in real-time. The effective implementation of BSM solutions results in improved end-user satisfaction, higher revenue, reduced risk, and lower costs.
ASG's BSM solution, ASG's Business Service Platform (BSP), enables organizations to monitor the status of business services in real-time via customizable visual dashboards. ASG's BSP can be implemented quickly, provides an immediate ROI, and allows you to deliver the business value of current commitments, freeing you to focus on the future and the growth of your organization.