We now require you have a Nanjgel Maintenance Advantage login to submit a case via the web. Nanjgel Maintenance Advantage is a set of powerful tools to enable our customers to better optimize their deployments. The section includes:
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Technical FAQs and Knowledge Base
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Software update downloads
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Tips and techniques to achieve better performance
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Configuration and deployment guidelines
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Supported hardware and software matrixes
To access Maintenance Advantage, your organization must have a current maintenance contract {Standard or Premier Support Plan}. If you meet this requirement and you do not have a Nanjgel Maintenance Advantage login and password please send an email to support@nanjgel.com and provide your Customer-ID along with your contact information and you will be notified via email of your login and password within 24-48 hours. If you are a current customer and would like to purchase a maintenance contract please contact servicecontracts@nanjgel.com.
