The Internet never sleeps and an attack can occur anytime. Threat actors may even be working in a different time zone. Many times, security teams lack the tools and staff to monitor the web and social media 24/7.
Combining the Cyber Threat Center advanced workflows with robust processes developed over many years, the LookingGlass Watch Desk keeps up with the stream of data being logged day and night. The Watch Desk screens out noise and delivers vetted alerts relevant to your business. Escalation and notification procedures are customized to each client and can include email, SMS, and phone-based delivery based on criticality. You can spend your scarce resources investigating and responding to actual concerns instead of having to staff around the clock just to look out for them.
The LookingGlass Watch Desk uses client-specific inputs such as brands, company and executive names, locations, Internet protocol (IP) addresses, and other indicators for online monitoring. The Cyber Threat Center uses sources from the web, Internet relay chat (IRC), and social media, to monitor for risks including: